We Appreciate Your Repeat Business
Members will be awarded one point for each dollar spent on the purchase of
merchandise, regardless of whether that merchandise is on sale or discounted.
The Frequent Buyer Number (customer number) must be provided by the customer
at the time of purchase.
How Does It Work?
Purchase values will be rounded to the nearest whole dollar amount for the
purpose of calculating points. Calculation will exclude freight/shipping
charges, insurance and tax.
How Do I Use My Points?
It’s simple! When you place an order, whether by phone, mail or fax, simply ask or
specify that you would like to use your points. Your customer number (account)
will be reduced by the amount of points required to obtain the desired discount.
Remaining points will still be valid.
When Can I Begin Using My Earned Points?
Points will be added to your account immediately after your merchandise is
purchased and accepted. However points are only available for redemption 72
hours after they are invoiced. Simply request their usage upon placement of any
new purchase. It couldn’t be easier!
Can I Get Cash Back?
Sorry, Frequent Buyer Points Awards have no cash value and are not redeemable
for cash. Frequent Buyer Points are void if sold or exchanged for cash or other
consideration.
What About Refunds?
In the event of refunds, checks returned for insufficient funds or disputed credit
card charges, any points awarded will be deducted at a rate equal to those
awarded in the original transaction. Points will be awarded for all purchases
of parts or gift certificates.
*IMPORTANT: The purpose of the Frequent Buyer Program is to reward Original Parts
Group’s loyal customers. This program was created as simply another way to show
our appreciation for your business. Any Frequent Buyer Account number that has no
purchase for a period longer than one year will be considered an inactive customer,
and all Frequent Buyer Points accumulated on that Account will be terminated.
Accounts cannot be combined.
